Frequently Asked Questions
How long does delivery take?
Our standard estimated delivery time is 3–5 business days.
Do you accept returns?
Yes. We offer a 30-day return period for eligible products.
How do I request a return?
Please email us at goosangle66@gmail.com with your order number and the details of the item you would like to return.
Can I return an item if I change my mind?
Yes. Eligible items can generally be returned within our 30-day return period. Certain products may be subject to legal exceptions.
What if my order arrives damaged?
Please contact us as soon as possible at goosangle66@gmail.com. We may ask you to provide photographs of the damaged item and packaging.
What if I receive the wrong product?
Please contact us with your order number and details of the product you received. We will review the issue and help arrange an appropriate solution.
How long does a refund take?
Once an approved return has been received and processed, the refund will be issued using the applicable original payment method. The time for the funds to appear in your account may depend on your bank or payment provider.
How can I contact you?
You can contact us by email:
Where is your business located?
Our business address is:
4 Blenheim Court
Peterborough
PE1 2DU
United Kingdom
Is my payment information secure?
Payments are processed through the payment methods available at checkout. We take reasonable measures to protect customer and transaction information.
Do I have consumer rights?
Yes. Nothing in our store policies removes or limits consumer rights that cannot legally be excluded under applicable law.